Q&A with Tracey Nyholt, TechJutsu’s Founder & CEO
What’s your company’s origin story? What brought your team together?
A while back, we had a financial services client — for whom we had implemented multi-factor authentication for their online and mobile experiences — who asked us, “what about our call center?”
That one question led to the birth of our award-winning Caller Verify product, which protects call centers and Help Desks from bad actors, by verifying callers using the organization’s existing MFA.
Given that cybersecurity risk is global, where do Canadian companies fit in? What can we do better than anyone else?
We quietly, reliably innovate, and provide solutions hosted in a stable democracy.
What’s the best question you’ve ever been asked about what you do?
“Are you a ninja?”
What changes have you seen in Canadians’ awareness of cybersecurity in the past five years?
People used to not know what Identity & Access Management was. Now they want to know how to implement it.
What excites you about the work being done in cyber in Canada right now?
There are a lot of good and useful problems to solve, and I have a team of top-shelf problem solvers.
Where and how do you want to see your product or service make an impact in the next five years?
I want to see Caller Verify become a household name. We’re one of a handful of cybersecurity solutions that makes things easy for users, and more secure!
